This is a security overview of EthnoHub.
We protect your data
All your research data is written to multiple disks, regularly backed up, and stored in secure locations. All files uploaded by your users are stored on cloud servers that use modern techniques to remove bottlenecks and points of failure.
Our software infrastructure is updated regularly with the latest security patches. Our products run in secure environments and are carefully monitored.
We protect your billing information
All our financial transactions are processed by Amazon Payments, a world-leader in daily and secure payment processing. EthnoHub has no access to your payment details.
Want to know more?
Submit a support request if you have other security questions and we’ll get back to you as quickly as we can.
Have a concern? Need to report an incident?
Have you noticed abuse of EthnoHub, or experienced a security incident with your account? Let us know without delay!
Responsible Disclosure of Security Vulnerabilities
We want to keep EthnoHub safe for everyone. If you’ve discovered a security vulnerability in EthnoHub, we appreciate your help in disclosing it to us in a responsible manner.
Publicly disclosing a vulnerability can put all EthnoHub users and project participants at risk. If you’ve discovered a security concern, please email us at security [at] ethnohub.com. We’ll work with you to make sure that we understand the scope of the issue, and that we fully address your concern. We consider correspondence sent to security [at] ethnohub.com our highest priority, and work to address any issues that arise as quickly as possible. Please act in good faith towards our users’ privacy and data during your disclosure. We won’t take legal action against you or administrative action against your account if you act accordingly: We appreciate white-hat hackers. Thanks!