EthnoHub Blog

New in EthnoHub: Use email to collect data

We just launched a feature that makes adding data to EthnoHub incredibly easy. We're very excited about this addition, and we think you're going to find it really convenient.

You can now email data directly to a project. This means you can enter data without even being logged into the project website. Just send a message via email from a desktop application, webmail, tablet, or mobile phone — and it will post instantly to EthnoHub as project data.

Email is perfect for people on the move, using smartphones and tablets. Whatever device and platform they use, wherever they are, they can instantly add data to your project. EthnoHub works with iOS (iPhone, iPad), Android, Windows Phone, etc. Your informants already have the basic elements to participate in your project. No need to download or install any specialized app.

Absolutely any device with a web browser or email application can be used to enter data into your EthnoHub projects.

How it works

Each participant and researcher has a unique email address they can use to send notes and images. The unique email address created for each user is how EthnoHub knows which project you want to post data to, and who is authoring the data.

Users can find their personal input email address by visiting your site and clicking on their personal "Hello" menu choice at the top of the screen. Then select the "Email Input" tab to see a clickable unique email address, with detailed instructions. The address is a clickable link, so it opens immediately in your preferred mail application. You may want to add that email address to your address book, so you have it ready any time you want to post data to the project.

Remember, every user in every project has a unique inbound email address. Do not share your own email address with other people — everyone in your project will see their personal email address when they visit the "Email Input" tab.

Now your informants have the options to submit diary entries via the web interface (usually on a desktop or laptop), or to simply email notes and photos (probably on a smartphone or tablet). They can pick whichever method is most convenient to their current context or task. Conversely, researchers already had the options to send prompts via the website or email, or both.

Good to know

Data posted via an email address is considered to be authored by the corresponding user. The data is assigned to their diary session (if a participant) or email session (if a researcher).

Files attached to the email are included in the project data. The subject line, if any, is included in the diary entry.

We hope you find this new feature really useful. Thanks for using EthnoHub!

Wait! There's more! What makes this announcement even more exciting for us is that —behind the curtains— we have engineered a platform that gathers data from all sorts of channels, not just the Web or email. We believe the future of qualitative research will involve many other sources: audio, video, discussion rooms, physical sensors, social network feeds, etc. EthnoHub is designed and built for that future!

July 2012 Updates

Any device with a web browser or email application can be used to enter data into your EthnoHub site. Participants and researchers can submit new data by email, in addition to the web-based entry form. Email is perfect for people using smartphones and tablets, easily sending notes and images from anywhere! It works with iOS (iPhone, iPad), Android, Windows Phone, etc.

The project room includes a tally of data entries, debrief notes, clues, findings, and prompts.

Researchers can export more project data in CSV format: prompts and the list of participants.

We've added content in our Help site, and improved search results.

A new theme is available to site managers, reminiscent of tropical islands. We use it in the sandbox.

June 2012 Updates

The list of debrief notes is organized by debrief sections, and by sessions within each section. It is easily filtered by section and session.

Researchers can conveniently update existing clues and findings, as well as their own debrief notes.

Researchers can change an existing participant's name and email address, when viewing that participant's page. Typos happen, so researchers may need to fix participant details. Once participants have signed in to their project on your EthnoHub site, they can visit the user account page to update their own email address.

Findings can be graded according to stage of analysis (initial or final) and level of confidence (low to high). Doing this helps researchers share findings with clients by making explicit the status and relative importance of each finding.

Researchers can export project data in CSV format: participant diary entries, debrief notes, clues, and findings.


We publish EthnoHub company news and release notes in this blog.

We aim to release system updates on a fortnightly basis. Expect announcements here.* All new features and enhancements are driven by directly expressed needs of our customers, and guided by our long-term vision for EthnoHub. Tell us what you need for your projects!

If you have questions or feature requests, please contact us.

You can stay up-to-date by subscribing to our RSS feed and following us on twitter.

* Functionality that is under development or undergoing limited beta testing is not announced until released to all our customers.

Update: Security Overview

Our Security Overview has been updated.

Update: Price Conditions

Our Price Conditions have been updated.

Update: Terms of Service

Our Terms of Service have been updated.


To evaluate our tools, visit the EthnoHub sandbox.

It's free. It's instant. It's the real thing.

You get your own project space to play with. Switch perspective: see what it's like to be a researcher, client, or participant on your project. You can also invite colleagues as researchers, clients, or participants.


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